Your Oristar watch deserves proper care.
Official service. Craftsmen who know Japanese movements inside and out.
Guarantee
All watches we produce undergo quality control and come with the following warranty:
Battery-powered watches (quartz) – 1 year warranty
Mechanical and automatic watches – 6 months warranty
The warranty period begins on the date of purchase.
FREE service under warranty
Our service center will repair your watch free of charge if any of the following conditions are detected:
Manufacturing defects
Mechanism malfunction
Assembly errors at the factory
Internal failure of the mechanical or quartz movement
In case of non-compliance with water resistance
Breakdown of the mechanism during the warranty period (subject to compliance with the operating instructions)
Our service center performs repairs using professional equipment and qualified specialists.
What it doesn't work on
Warranty service does not cover the following cases:
Falling or hitting the watch
Submersion in water unless it is a waterproof model
Failure to comply with water protection regulations
Misuse or carelessness
Cracks or scratches on the glass
Damage to the case, strap or bracelet
Battery discharge (during normal use)
If the watch was opened or repaired in another workshop
Natural wear and tear (abrasion of the coating, etc.)
Service center responsibilities
Our service center:
Service center in Tashkent
Number: +998 90 964 34 47
Service center in Kokand
Number: +998 90 957 37 30
✔️ conducts professional diagnostics
✔️ uses high-quality spare parts
✔️ carries out the repair process in accordance with technical standards
All repaired watches undergo service inspection.
Important note
To receive warranty service, you must provide:
warranty card
proof of purchase
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